Hospital Vithas Lleida

The expertise of emergency medicine doctors is suspected. The worst hospital I have ever visited. I will never visit this hospital again.

Good morning, I called the clinic on Friday to make an appointment for an analysis. A telephone recording was released (after a few minutes) in which it is said, if you want to be served in Catalan press 1, in Spanish 2, and all the other options. At the end of the whole message and after pressing 1, I get a voice that tells me to speak to him in Spanish, that he doesn't understand me. I tell him that when you called, you asked me in which language you wanted to be served. The voice tells me that we have to end the conversation as she will not understand me. I tell him I'm going to file a claim and he hangs up. The question is the following, what should I do? Am I running out of analytics? Remove the phone program? Do you hire people with a little more lights? I await your reply. Yours faithfully.

My husband got sick and the emergency doctor referred us to this clinic with an ambulance, which told us it would take an hour. We decided to take him by car since his condition was serious. When we arrived, a boy helped us and offered us a chair. on wheels because he couldn't walk. He accompanied us to the reception without asking what was happening and told us that when it was our turn they would attend to us. I tried to talk to the person at the counter to explain what was happening and he told me that when it was our turn he would attend to me. There were six people in front of me. When it was our turn they did hurry because they realized the situation. The diagnosis was serious and they had to operate urgently. I think the person who gave us the wheelchair when we arrived should at least ask what was happening and we would have explained it to him. Everything has already turned out well but...

The attention of the emergency team is impeccable, especially that of José Luis, who made our stay very enjoyable. In addition to being a great professional, he has enormous human quality. We feel at home.

I only have words of gratitude for all the staff, assistants, nurses, doctors and administration. Great team, professional and very human. My daughter and I have been hospitalized for pneumonia. As soon as we arrived at the emergency room, the reception staff realized the seriousness of the situation and made us come in urgently. The emergency staff a 10 and the plant staff the same. Jose Luis, you are a crack!!!